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On your trip, you’ll stay in comfortable twin-share hotel rooms, paired with another traveller from your tour. Forget hostels, our hand-picked hotels offer privacy, comfort, and a touch of luxury, with air conditioning or fans, reliable WiFi, and many featuring pools, gyms, or chill-out spaces. It’s the perfect base to relax after a day of exploring, making new friends, and living your adventure to the fullest.

We provide an airport transfer on the day your trip begins. To make things easy, aim to arrive between 9am and 5pm on the start date. Once you’ve booked your flights, be sure to share your arrival details in the Manage My Booking area so we can coordinate your pick-up. If you’re arriving outside these times, don’t worry, we can help you arrange a private transfer at your own cost. Our team will give you all the details you need to meet your driver and get to your accommodation safely and smoothly. All in-country transport throughout your trip is included, so you can relax and enjoy the journey. We handle transfers between hotels, activity locations, and any pre-arranged excursions, using buses, trains, and boats where needed. Each tour page lists the correct airport to fly into and out of, so you’ll know exactly where to arrive and depart. If you're still unsure, just chat to the team!

Thailand is a year-round destination, with warm temperatures and sunshine to enjoy whenever you visit. The rainy season runs from June to September, but showers are usually short and refreshing, often giving way to beautiful sunshine. The dry season, from October to May, tends to be a little cooler and less humid, perfect for exploring. Whatever time of year you choose, our trips are designed to make the most of the weather so you can enjoy all the adventure, culture, and fun Thailand has to offer.

Can I change my tour or travel dates? Yes. You can switch to a different tour or departure date as long as you request the change at least 8 weeks before your original departure date. Any price difference between tours or travel dates will need to be paid at the time of the change. Payment Options We offer flexible payment plans to help spread the cost of your trip: • £49 Deposit Plan – Secure your place with just £49, then pay the remaining balance in monthly instalments. The full balance must be paid at least 2 months before departure. • £199 Flexible Plan – Pay a £199 deposit, then make payments at your own pace. You must have paid at least 50% of the trip cost 4 months before travel, with the remaining balance due 2 months before departure. • Pay in Full – Pay the full trip cost upfront and you’re all set. From time to time, we may run promotions offering deposits from as little as £1. These follow the same structure as the £49 Deposit Plan. Cancelling Your Trip If you need to cancel, you must notify us in writing by email. Cancellation charges are as follows: • More than 120 days before departure – 50% of the amount you’ve paid so far is non-refundable. • Between 60 and 120 days before departure – 100% of the amount you’ve paid so far is non-refundable. • Less than 60 days before departure – 100% of the total trip cost is non-refundable.

Most of our programmes require a DBS check or the equivalent background check for your country of residence. If this applies to your trip, we’ll make this clear during the booking process. If you’re a UK resident, you can use an existing Advanced DBS check as long as it was issued within the last 12 months. If you don’t already have one, no stress, we can arrange this for you. The DBS service can be added directly to your booking through your Manage My Booking portal. If you’re based outside the UK, you’ll need to provide the equivalent background check from your home country. Our team will guide you on what’s accepted and how to obtain it, so everything is organised well before you travel.